Contact us
Last updated October 31, 2026
We reply within 2 business days. For anything about a payment, please include the email address you paid with.
Billing, receipts and refunds
Payments are handled by Paddle.com, our merchant of record. You can find your order and receipts at paddle.net, or read our refund policy.
Complaints
If something has gone wrong, email us with "Complaint" in the subject. Our complaints process is in section 12 of the terms.
Your data
To ask about, export or delete your data, email us or read the privacy policy.
The U.Topia app
Looking for the privacy policy of our earlier U.Topia app? It's here: U.Topia app privacy policy.
Who we are
Utopia is a product of Nextgen AI Solutions (Pty) Ltd, a company registered in South Africa (registration number 2025/167932/07).